We also offer an exchange service, just contact us as soon as possible and we will take it from there. If your refund is approved, it will be processed and applied back onto your payment method within 14 working days. We care about you and your customer satisfaction so if you need a refund you can request one no matter what. All you need to do to cancel an order it contact us as soon as possible. Central & South America – 15-30 business daysĭon’t worry, all orders can be cancelled until the point of shipping.Australia, New Zealand – 10-30 business days.Delivery timingsĭelivery timescales depend on the location, please see below our estimated shipping times… WD 2TB My Passport Wireless Pro Portable External Hard Drive - iOS/Android Compatible - Wi-Fi AC, SD, USB 3.0 (WDBP2P0020BBK-NESN) Supported Operating Systems: Formatted ExFAT for: Windows 10, Windows 8 or Windows 7 operating systems Mac OS X El Capitan, Yosemite, Mavericks or Mountain Lion DLNA/UPnP or Plex-enabled devices for streaming Compatibility may vary depending on user's hardware. All packages are tracked and you will receive an email with this information when your order has been shipped.Ĭustoms fees are not handled by us so please be aware that when you consent to packages being delivered you may incur custom fees when they arrive. Packages will be shipped via a courier service which is dependant on the size and weight of the product. The more of you we can reach the happier we are. Great news, we offer international shipping services and deliver to over 200 countries.

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